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Client Feedback Form

Counselling Services is continually seeking to improve the quality of service offered to our students, staff and faculty. Since you have visited our Service recently, we would like you to evaluate your experience with us. Your input is very valuable.

This anonymous form will be kept confidential within Counselling Services. The valuable information you provide will be used to improve our Service.

Age:
Other
Type of Counselling Received:
Name of Counsellor (most recent):
Approximate number of counselling sessions:
Reason you came to Counselling (please check all that apply):
Study Skills
Personal Counselling
Career Counselling
University status:
In terms of your level of satisfaction,how would you rate the following?
Courtesy of Receptionnist(s)
Appointment(s) schedule within satisfactory time
Relationship with counsellor
Helpfullness of counselling
I would recommend Counselling Services to a friend
How important has counselling been in improving or maintaining your academic performance at the University of Waterloo?
How important has your contact with our Service been in any decision to continue your education at the University of Waterloo?
Please comment on how your counselling experience was or was not helpful to you.
Any further comments or suggestions?
Would you consent to the sharing of your comments for administrative purposes?